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GENERAL: The following Payment Policy is considered part of the Terms and Conditions of Use of this Site. By visiting, using and registering in the Site, logging in or out of the Site, making any purchases, participating in any promotional invitations or surveys, and/or using any social networking capabilities through the Site (individually and collectively, the “Service”) you are accepting and agreeing to be bound by each of the conditions of sale and other Terms set forth herein, including the Payment Policy.

Orders and Payment: In the event you make a purchase using the Site, you will be required to provide CEGSOFT with your credit card or bank account (ACH) billing information. You agree to pay for all charges accumulated by you on the Site (100% of the total invoice). You acknowledge that you will have sole responsibility for all taxes relating to such order (except those based on CEGSOFT’s net income), including the 7.0% sales tax (IVU), and you agree to pay all applicable taxes.

Payment Plan: As part of its Service, CEGSOFT allows purchasers completing online transactions on the Site to subscribe to a monthly plan. When you subscribe to a monthly plan, you agree that every payment will be charged automatically in your credit card or bank account (ACH). The first installment will be charged along with the purchase transaction. Remaining payments will be scheduled automatically but the totality of the invoice shall be paid in full by April of the year following the transaction. CEGSOFT requires you to provide the credit card security code for any online purchase.

Credits and Refunds: All sales are final. Except as otherwise provided herein, any store credit(s) in your account will be applied to purchases, and will not be paid to you as a refund. If a transaction exceeds the value or remaining balance of your store credit(s), the balance of the purchase price must be paid by you. You can view your store credit(s) balance at any time by visiting Billing History at www.CEGSOFT.com. If the software you purchased from CEGSOFT does not meet your needs, please contact us within two (2) calendar days of your purchase for a refund at (787) 287-2777 or at support@cegsoft.com. After two (2) calendar days of your purchase, no refund will be made. Be advised, the processing of your refund could take up to five (5) business days; however, it may take three to five (3-5) additional business days for it to display on your credit card or bank account statement.

Penalties and additional fees: You agree that in the event CEGSOFT is unable to collect the fees you owe CEGSOFT, CEGSOFT may take any steps it deems necessary to collect such fees from you, and that you will be responsible for all costs and expenses incurred in connection with such collection activity, including collection fees, court costs and attorneys’ fees. You further agree that CEGSOFT may collect interest at the lesser of one and a half percent (1.5%) per month, or the highest amount permitted by law on any amounts not paid when due.

  1. There is a $25 fee for declined transactions made within the monthly payment plan.
  2. A missed payment may result in a license cancellation any time.

Other terms: The prices displayed on the Site are quoted in United States dollars. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled by us, we will issue a credit to your credit card account.